1 00:00:06,520 --> 00:00:08,660 Thank you, brother. Thank you, Eric. 2 00:00:08,960 --> 00:00:12,080 What it takes to trust AI with real work. 3 00:00:16,160 --> 00:00:18,420 Thank you, Eric. Thank you, George. 4 00:00:18,820 --> 00:00:22,280 Thank you, AIBC. And thank you to our team. 5 00:00:22,460 --> 00:00:28,320 We're very honored to win the best enterprise AI platform for 2026 at the 6 00:00:28,320 --> 00:00:31,660 award show the other night. This has been a fantastic week. 7 00:00:31,800 --> 00:00:36,500 And I'm really honored to be here and to tell you a bit of our vision for the 8 00:00:36,500 --> 00:00:40,560 future and how it will impact your business today and how you can get 9 00:00:40,560 --> 00:00:44,140 involved. So if you're having a chat right behind these seats, consider 10 00:00:44,140 --> 00:00:46,520 sitting down and dropping in with us for 10 minutes. 11 00:00:47,860 --> 00:00:51,080 I'm Will O 'Brien, founder and CEO of Provenonce. 12 00:00:51,260 --> 00:00:54,380 My background is in building trust infrastructure. 13 00:00:54,860 --> 00:00:59,500 Trust infrastructure means systems that help people protect their assets, 14 00:00:59,800 --> 00:01:03,040 safely transact, and retain control. 15 00:01:03,780 --> 00:01:07,840 Today, I want to talk about what it takes to trust AI with real work. 16 00:01:07,840 --> 00:01:11,860 The opportunity is much bigger than a better answer in a chat. 17 00:01:12,460 --> 00:01:16,720 We're giving these systems the ability to act, and we need to be confident 18 00:01:16,720 --> 00:01:19,060 about what we're trusting them to do. 19 00:01:20,500 --> 00:01:24,560 I'm first going to take you back to the early days of crypto and a few lessons 20 00:01:24,560 --> 00:01:27,580 that we learned building trust in a new industry. 21 00:01:28,240 --> 00:01:31,580 Then I want to take a look at some of the business challenges, opportunities 22 00:01:31,580 --> 00:01:37,440 today, and looking ahead to the future in which AI agents work and transact on 23 00:01:37,440 --> 00:01:38,490 our behalf. 24 00:01:39,640 --> 00:01:41,400 Let's go back to 2013. 25 00:01:41,880 --> 00:01:46,500 In 2013, I co -founded BitGo and served as its early CEO. 26 00:01:46,840 --> 00:01:50,560 At the time, there was only single -key wallets, which meant that if someone 27 00:01:50,560 --> 00:01:54,000 gets access to your private key, someone can get your coins. 28 00:01:54,400 --> 00:01:59,500 We innovated on a new technology called multi -signature, but technology was 29 00:01:59,500 --> 00:02:02,560 not sufficient. Cryptography was only the beginning. 30 00:02:02,780 --> 00:02:05,720 People needed an understandable interface. 31 00:02:06,920 --> 00:02:11,100 Businesses needed process and human decisions needed to be involved. 32 00:02:11,240 --> 00:02:13,600 Things like treasury controls, spending limits, 33 00:02:14,540 --> 00:02:20,140 audit trails. In January of this year, BitGo made its public market debut on 34 00:02:20,140 --> 00:02:24,560 the New York Stock Exchange, reaching a market cap of nearly $2 .6 billion. 35 00:02:25,740 --> 00:02:30,740 We can carry these lessons into this frontier of artificial intelligence and 36 00:02:30,740 --> 00:02:35,140 emerging superintelligence. The capability to act creates a need for 37 00:02:35,140 --> 00:02:37,880 infrastructure of trust around that action. 38 00:02:38,680 --> 00:02:44,040 Again, going back to 2013, the price of Bitcoin was $138. 39 00:02:44,100 --> 00:02:48,980 The Financial Times and all the media was having this frenzy about the price 40 00:02:48,980 --> 00:02:50,920 going up and the price going down. 41 00:02:52,400 --> 00:02:54,240 I looked at it a different way. 42 00:02:54,400 --> 00:02:59,040 In 2014, February, I wrote an article that said, with Mt. 43 00:02:59,040 --> 00:03:02,700 Gox effectively dead, Bitcoin officially enters its third stage of evolution. 44 00:03:02,960 --> 00:03:07,780 I looked back and noticed that since 2009, Bitcoin had gone through mining, 45 00:03:08,720 --> 00:03:13,900 evolving liquidity exchange, and then in 2014, the beginnings of 46 00:03:13,900 --> 00:03:16,500 institutionalization, financial services. 47 00:03:16,740 --> 00:03:21,040 But I also looked ahead and I said the fourth stage of evolution is something 48 00:03:21,040 --> 00:03:22,960 I call machine to machine commerce. 49 00:03:23,240 --> 00:03:29,020 In 2014, I said, what happens when software participates in economic 50 00:03:29,020 --> 00:03:34,720 activity on our behalf? So here we are 12 years later, that horizon is taking 51 00:03:34,720 --> 00:03:40,520 shape. We call that software, we call them agents, systems that 52 00:03:40,520 --> 00:03:43,100 work, systems that coordinate and transact. 53 00:03:43,220 --> 00:03:46,000 And the question of trust has come along with us. 54 00:03:47,840 --> 00:03:50,660 The same gap is visible in business today. 55 00:03:50,820 --> 00:03:56,600 In McKinsey's 2025 survey, it was observed that 88 % of respondents regularly 56 00:03:56,600 --> 00:04:01,180 use AI, but only 6 % met this definition of an AI high performer. 57 00:04:01,420 --> 00:04:07,340 Where significant value with at least 5 % of EBIT contribution attributable 58 00:04:07,340 --> 00:04:10,320 to AI. So that's not a 94 % failure. 59 00:04:10,540 --> 00:04:14,860 That's actually a reminder that using AI and changing a business are different 60 00:04:14,860 --> 00:04:18,840 achievements. Look Look at the outcomes we're seeing in generative coding, in 61 00:04:18,840 --> 00:04:21,540 marketing, in sales, right? 62 00:04:21,540 --> 00:04:23,920 The generative use of AI is extraordinary. 63 00:04:23,960 --> 00:04:28,400 The tools are incredible. But business operations depend on commitments that 64 00:04:28,400 --> 00:04:32,420 people have made. They depend on the institution behind the work. 65 00:04:33,580 --> 00:04:35,780 What is the institution behind the work? 66 00:04:36,540 --> 00:04:41,820 It's the years of compounded understanding and learning and legal and 67 00:04:41,820 --> 00:04:44,200 agreements. It's more than regulation. 68 00:04:44,280 --> 00:04:48,460 It's more than rules. At the end of the day, an employee might just make a 69 00:04:48,460 --> 00:04:50,660 click, send an agreement, update. 70 00:04:51,040 --> 00:04:54,780 But behind that is everything that the company has developed and learned, 71 00:04:54,820 --> 00:04:57,240 sometimes mistakes they don't want to make again. 72 00:04:58,320 --> 00:05:02,440 So how does the agent know about the institution behind the click? 73 00:05:02,960 --> 00:05:05,480 How does the agent know what matters? 74 00:05:05,840 --> 00:05:09,040 We need to carry this context into agentic work. 75 00:05:11,680 --> 00:05:16,260 Zappos, great company built by a great entrepreneur named Tony Hsieh. 76 00:05:16,460 --> 00:05:21,260 And they made a promise to consumers called delivering happiness. 77 00:05:21,600 --> 00:05:24,280 They had a policy of free shipping both ways. 78 00:05:24,480 --> 00:05:29,880 And that culture and that promise led to a $1 .1 billion acquisition by 79 00:05:29,880 --> 00:05:30,930 Amazon. 80 00:05:31,380 --> 00:05:35,060 Now, I want you to imagine another company that's trying to figure out what 81 00:05:35,060 --> 00:05:37,260 their promise is. What is their culture? 82 00:05:39,380 --> 00:05:43,540 2026, why don't we just ask the agent, what should our customer service policy 83 00:05:43,540 --> 00:05:46,000 be? So the agent recommends a benefit. 84 00:05:46,120 --> 00:05:50,140 The customer experience and customer expectations get entrenched. 85 00:05:50,320 --> 00:05:52,540 But guess what? The company's losing money. 86 00:05:52,640 --> 00:05:56,600 The company's making mistakes. So you don't know, unless you bring that 87 00:05:56,600 --> 00:06:00,420 institution behind, whether the agents are actually advising you in the right 88 00:06:00,420 --> 00:06:06,260 direction. And this is what leads to an expectation that we're 89 00:06:06,260 --> 00:06:08,660 creating about the new handoff. 90 00:06:09,120 --> 00:06:11,900 And a category we're calling governed autonomy. 91 00:06:12,480 --> 00:06:17,440 So in the industrial economy, the handoffs were physical, bills of lading, 92 00:06:17,540 --> 00:06:23,500 physical goods. In the digital economy and software economy, you have APIs and 93 00:06:23,500 --> 00:06:28,180 tickets. In the agent -to -agent economy, which is an essay here I published 94 00:06:28,180 --> 00:06:32,040 this year in July of 2026, the handoff is evidentiary. 95 00:06:32,140 --> 00:06:34,740 It's not enough for the agent to say, I did the work. 96 00:06:35,040 --> 00:06:37,900 It's not enough for ChatGPT to just write your email. 97 00:06:37,900 --> 00:06:39,960 You need to know here's the evidence. 98 00:06:40,440 --> 00:06:41,980 Here's who authorized it. 99 00:06:42,260 --> 00:06:44,340 Here's how to replay that path again. 100 00:06:44,500 --> 00:06:48,820 So when the next agent or system or human picks it up, there's that trail. 101 00:06:49,400 --> 00:06:53,400 Just like we needed a BitGo, we needed an audit trail, human decisions and 102 00:06:53,400 --> 00:06:56,400 business processes. We need that with the agentic economy. 103 00:06:56,680 --> 00:07:00,660 And if you build that, and if you incorporate that into your business, you 104 00:07:00,660 --> 00:07:03,840 will outpace your competition and you will win the market. 105 00:07:06,400 --> 00:07:07,940 So how do you get there? 106 00:07:14,320 --> 00:07:19,280 Well first you have to decode your business for an agent so to you your 107 00:07:19,280 --> 00:07:24,600 business makes sense but to an agent your business is a labyrinth and here we 108 00:07:24,600 --> 00:07:29,580 are in Rome i studied Latin for seven years i studied classics at Harvard so 109 00:07:29,580 --> 00:07:34,460 you know i like the mythology i like the story of Theseus who went to kill the 110 00:07:34,460 --> 00:07:38,160 Minotaur, who went into the labyrinth, and the only way he was able to get out 111 00:07:38,160 --> 00:07:42,400 was when Ariadne provided him that thread to come out and find his way out. 112 00:07:42,500 --> 00:07:44,720 So we provide that service at Provenonce. 113 00:07:44,720 --> 00:07:48,640 The first step of getting into AI is decoding the DNA of your business, the 114 00:07:48,640 --> 00:07:53,780 institution. We provide this as a free service on Provenonce on our website, 115 00:07:54,540 --> 00:07:58,640 provenonce.ai. The second step is to run work. 116 00:07:59,100 --> 00:08:00,780 We talk about governed autonomy. 117 00:08:00,780 --> 00:08:05,380 Once you have a definition of the paths and of the orchestrations you want to 118 00:08:05,380 --> 00:08:09,020 run in your business, you need to run it in a place and in a system that 119 00:08:09,020 --> 00:08:12,880 generates evidence, that tells the agents this is where you're allowed to 120 00:08:12,880 --> 00:08:17,140 work. Don't expand beyond those roles and expectations. 121 00:08:17,460 --> 00:08:21,600 And the third step is independent assurance of the work. 122 00:08:21,620 --> 00:08:25,760 And this is a project we're working on in Bittensor for decentralized AI with 123 00:08:25,760 --> 00:08:26,810 subnet 87. 124 00:08:27,960 --> 00:08:29,760 We know about systems of record. 125 00:08:29,760 --> 00:08:33,180 We know about CRMs, HubSpot, Salesforce. 126 00:08:33,560 --> 00:08:35,720 That's where your business facts are recorded. 127 00:08:35,820 --> 00:08:39,740 And we know about systems of intelligence like Claude and ChatGPT. 128 00:08:40,000 --> 00:08:43,620 That's where the interpretation and proposals can take place. 129 00:08:43,660 --> 00:08:47,380 But what's missing in the market and what Provenonce is providing is the 130 00:08:47,380 --> 00:08:51,720 systems of operations. Purpose, action, and evidence. 131 00:08:51,840 --> 00:08:57,140 How do people's agents and models work together with existing systems into one 132 00:08:57,140 --> 00:08:58,340 defined operation? 133 00:08:59,320 --> 00:09:02,760 Now, whether you're building some of that yourself, whether you're working 134 00:09:02,760 --> 00:09:07,260 with other providers, we welcome collaboration, but we're defining what 135 00:09:07,260 --> 00:09:12,200 this future means. We're defining the standards for how this future is going 136 00:09:12,200 --> 00:09:14,440 to move forward, just like we did back at BitGo. 137 00:09:16,180 --> 00:09:21,700 The future is going to cost a lot if you're looking to run it on centralized 138 00:09:21,700 --> 00:09:27,340 software. If you're looking to assure and make sure AI is not checking its own 139 00:09:27,340 --> 00:09:30,640 homework and not making mistakes, you're going to run out of tokens. 140 00:09:31,120 --> 00:09:34,080 And that's the opportunity that we're working on with Bittensor. 141 00:09:34,900 --> 00:09:39,020 We're creating an open market for assurance where miners in this 142 00:09:39,020 --> 00:09:44,480 decentralized AI ecosystem can compete to create methods to make sure that AI 143 00:09:44,480 --> 00:09:48,560 is stewarding your business in the right way, that you're becoming a Zappos 144 00:09:48,560 --> 00:09:50,220 and not the opposite. 145 00:09:51,540 --> 00:09:56,900 The business needs to decide what to do next but the assurance can come from 146 00:09:56,900 --> 00:10:02,300 independent work in a decentralized ecosystem so to recap 147 00:10:02,300 --> 00:10:08,220 governed autonomy is the solution it is the path forward agents will do the 148 00:10:08,220 --> 00:10:12,700 work but trust will make the market if you need to get into this business come 149 00:10:12,700 --> 00:10:17,080 talk to our team at the booth over here if you want to run your orchestrations 150 00:10:17,080 --> 00:10:20,620 in business we would love to support you and if you're building something 151 00:10:20,620 --> 00:10:24,940 interesting in the market let's collaborate the future is abundance and we 152 00:10:24,940 --> 00:10:30,120 welcome everyone to help us develop the trust infrastructure for this market 153 00:10:30,120 --> 00:10:31,170 thank you